After the completion of the order, we will automatically create the next one for the same time in one/two or four weeks, depending on your chosen regularity. The same contractor will be assigned to the cleaning (if you rated the cleaning with 5 stars)
After the cleaning is completed, you will receive an SMS with the date and time of the next cleaning (and a link to edit the cleaning parameters). We will also send a cleaning reminder 2 days before the scheduled date
We do not have prepayment, cleaning is paid after completion by card or cash. If you cancel the next cleaning (you can do this up to 16 hours before the start), there are no penalties. The subscription can be renewed at any time
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
Change your payment method to cash or specify a different card
The problem with pets at home is rarely the hair — you can see it and you can lift it. The harder part is the smell, which the household stops noticing after a few days but every visitor picks up at the door. The source is usually urine soaked into flooring, skirtings or upholstery.
Urine contains uric acid, which dries into crystals that do not dissolve in water. Ordinary detergent lifts the top layer and the crystals stay — so every time humidity rises, the smell returns. That is why we use products that break down the odour compounds rather than simply washing them.
The second reason is depth. Urine on a carpet reaches the backing and the floor underneath. Cleaning the pile alone buys a few days — what is needed is extraction that reaches the base.
We use products that are safe for dogs and cats and rinse them thoroughly from the surface. That matters, because the animal goes straight back to the cleaned spot and is in direct contact with it. We do not use ammonia-based products — the smell reads as urine to an animal and encourages it to mark the same place again.
It depends on scope. Carpet cleaning alone is 10 zł per m², a mattress from 70 zł. Where the odour needs ozone treatment, add that service — from 200 zł depending on floor area. The full quote follows once the scope is agreed.
In most cases yes. Where soiling is old and repeated in the same spot, the floor under the covering may be saturated — and then chemistry alone will not be enough.
Yes, we select them on that basis and rinse them out. Until it dries, it is worth keeping the animal away from the treated area.
Yes. Hair woven into fabric is lifted mechanically before cleaning — the clean itself will not pull it out.
The treatment is done in an empty room, with no people or animals present. After airing, the room is safe — we schedule it so the animal can wait elsewhere.
Removing hair and allergens from fabrics usually reduces symptoms noticeably, but it does not remove the cause of the allergy. With allergies it is worth repeating regularly.