After the completion of the order, we will automatically create the next one for the same time in one/two or four weeks, depending on your chosen regularity. The same contractor will be assigned to the cleaning (if you rated the cleaning with 5 stars)
After the cleaning is completed, you will receive an SMS with the date and time of the next cleaning (and a link to edit the cleaning parameters). We will also send a cleaning reminder 2 days before the scheduled date
We do not have prepayment, cleaning is paid after completion by card or cash. If you cancel the next cleaning (you can do this up to 16 hours before the start), there are no penalties. The subscription can be renewed at any time
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
Change your payment method to cash or specify a different card
In hospitality, cleanliness is not about impressions — it is a condition of trading. The health inspection, the guest reviews and kitchen safety all depend on the same thing: whether cleaning is done systematically, including in the places the dining room never sees.
Premises are cleaned after closing or early morning, before the first delivery. We agree a fixed time window so the team never clashes with the kitchen or with service. In venues open late, we usually work in the early hours.
We follow the rules that apply in your venue: zone separation, dedicated equipment for the production area and for washrooms, wet-area signage, and chemicals approved for food-contact environments. If the site keeps its own documentation, we work to its requirements rather than imposing our own procedures.
Where the venue has street-facing glazing it dirties fastest and shows from a distance. It can run on its own rhythm — see showcase cleaning.
Quoted after a site visit. Dining and kitchen floor area, the number of washrooms, the extent of hood work and the frequency all affect it.
Yes. In hospitality that is the norm — after closing or before opening.
Yes, degreasing hoods and filters is part of the scope. Heavily baked-on grease is quoted separately after we look at the system.
Yes, at times agreed with your team so the cold chain is not interrupted.
Yes, matched to the zone and surface, with equipment kept separate between the production area and washrooms.
Yes. Terraces and outdoor areas are covered in season, at a rhythm agreed with the venue.